Frequently
Asked Questions
(FAQ)
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1. Can you find a favorite book I want?
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We will do our best for you. At [email protected],
e-mail us the exact title of the book, the full name of the author,
and-if you know it-the publisher. The publication date can also
be helpful. We will then search for the book you want and let
you know what we find. You are under no obligation of any kind
until you actually place your order for the book. There is no
charge for this service.
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Before you contact us in this way, visit our online bookstore
at www.ACPFamilyBookstore.org.
There, you have access to over a million books, on every possible
topic. This online resource is more complete and more accessible
than any brick-and-mortar store, anywhere.
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2. Can you find a favorite song?
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Ah, that's a more difficult question. As before, we will do
our best for you. With our extensive resources in music, hymnals,
and church related resources, ACP can probably help you. We can
even do research in French, German, Italian, Latin, and Polish.
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Here's what to do. Just mail us the information needed: the
full, exact name of the song, any alternate titles you know of,
the full name of the composer and/or lyricist, and any publisher
you know of. Please enclose your full name and address, with
your zip code, as well as a check for $25 to cover our research
costs. [Note that we can't send you a copy of a song with a valid
copyright; instead, we will send you a book with that song.]
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If you would like us to fax you a copy of the song, please enclose
your fax number. If you would like us to e-mail the song to you,
please enclose your e-mail address.
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3. If you don't find the song, do
I get my payment back?
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Although we will work hard for you and although we do have extensive
resources, we may not always succeed. The research involved in
answering your request involves work whose expense is covered
by your payment. To sustain the ministry of ACP, we have to take
care of costs that are incurred, including research. However,
be assured that we will do the best job we can. Most of the time,
we do succeed, especially for songs published in the U.S.
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4. How can I find information on
how to promote my manuscript, book, or music?
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Go directly to www.ACPfamilybookstore.org.
to order the books you need.
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You can use the search engine at the top of the page to find
books in such categories as "self-publishing" or
"music publishing" or "marketing." Just type
in the category you have in mind and click on the "Go"
button.
- Follow the instructions on screen to complete your order.
You can pay conveniently with your credit card.
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5. How do I submit
my original composition to you?
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Please note that, in general, publishers
may not return unsolicited material. With
regard to ACP, please note that we only publish
material on the liturgy; fiction, poetry,
and inspirational works will not be accepted.
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6. Are you the
Leaflet Missal Company?
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No, American Catholic Press (ACP) is not
the Leaflet Missal Company. We do indeed
publish the Leaflet
Missal® prayerbook and related publications.
However, the "Leaflet Missal Company" is
a religious goods store in St. Paul, Minnesota;
they provide statues, rosaries, etc.
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To get to their website, go back to the ACP
home page, click on the red button "Liturgy
Links," then on "Leaflet Missal Company."
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7. What is ACP?
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American Catholic Press (ACP) is a not-for-profit
organization of the State of Illinois, founded
in 1967. Its purpose is to promote the good
of the liturgy, liturgical renewal, and instruction
in the liturgy, including publications, research,
and teaching. Like churches, schools, and
many hospitals, ACP is a 501 (c) 3 organization;
it depends on support of the general public
to sustain its ministry. Please get in touch with us, say, by email: [email protected]
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8. Does your
search engine on the ACP home page cover
all your sites?
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As you probably have noticed, the ACP home
site links to several affiliate sites, each
of which has its own search engine. The search
engine on the ACP home page provides a complete
search of the home site and only a sampling
of the other sites. This main search engine
is provided as a service, to give you an
overview of all the sites. However, because
some sites are so big, it's more efficient
for you to use the search engine provided
right there, at the particular site you are
interested in.
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9. Where can
I get First Communion kits, crucifixes, or
Bibles?
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Try www.ACPFamilyBookstore.org.
For Bibles, use the search engine; type in "New
American Bible,"
"Catholic Bible," or "St. Joseph Bible." If
you have a specific request, e-mail us [email protected] or
call us (708) 331-5485. We are at your service.
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10. I
want to charge my credit card over the phone.
How do I do this?
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Just call us at (708) 331-5485. If no one
answers, you can leave the information needed
on the answering machine. We need the name,
phone number, email address (if any), and
full address, including zip code of the person's
name on the credit card. Please give us the
name exactly as it is on the card. We also
need the three digit card security code near
the signature on the back of the card.
If you want your order sent to someone else,
please provide the full address of that person,
including the zip code. Please also tell
us what you are ordering. For example, if
you want a subscription to the Leaflet
Missal® prayerbook,
please tell us if you want a one-year, a
two-year, or a three-year subscription. A
$5 handling charge will be added for any
such phone order.
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11. Can
I order online with my credit card ?
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Sure. For the Leaflet
Missal® prayerbook
or Parish Liturgy® magazine,
just go to ACP Publications (home page of
American Catholic Press, link on the top
of the page), then click in the left column
on the link to "Subscriptions to ACP Leaflet
Missal."
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12. Is
your site safe for credit cards?
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Yes, when you see the little padlock on
the page, you know that you are at a secure
site. You can freely provide credit card
information, without worry.
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13. Can I email you the
needed information ?
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If you use our secure website, there's no problem; your data
is safe. Regular email, however, is not. Since emails go through
many computers on the way to their destination, there is a real
danger of identity theft. If you use regular email, break up
your personal data in, say, three, separate emails. Put your
name and half of your number in the first mail, for example;
put the second half in a second email. Put the expiration date
and the card security code in a third email. That should work.
Even better, send a fax to (708) 331-5484 or leave a message
at (708) 331-5485.
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